Information regarding product delivery delays due to the Kumamoto Earthquake

We extend our deepest sympathies to everyone affected by the recent Kumamoto earthquakes.

Due to the earthquake, package delivery and collection have been suspended, and significant delays are occurring in some areas. Please check the websites of the shipping companies below for details.

Yamato Transport
Sagawa Express

*The websites of each shipping company are updated periodically, so please check for the latest information.
*If you have any questions regarding delivery, please contact each shipping company directly.

Deliveries may take longer than usual, and we kindly ask for your understanding.

July 29, 2026

About payment method

credit card
VISA/Mastercard/JCB/American Express can be used.
No payment fee is required for credit card payments.

QR payment
PayPay/Merpay can be used.
No payment fee is required for QR payment.

atone next month payment (convenience store/account transfer)
atone is a convenient deferred payment service that can be used without a credit card and allows you to accumulate points.
The points you accumulate can be used for shopping at atone.
For details, please see the official page of atone .

About product delivery

postage

Standard delivery: 950 yen
Nekoposu: 450 yen
Delivery to overseas: The amount varies depending on the country and region. Please check the payment page.