Regarding delivery delays due to heavy snow

Due to the snowfall that continues mainly along the Sea of Japan coast, there are delays in delivery of packages to some areas. Depending on the weather, there may be significant delays in delivery or collection may be stopped, so please check the website of the shipping company below for details.

Yamato Transport
Sagawa Express

*The websites of each shipping company are updated from time to time, so please check for the latest information.
*If you have any questions regarding delivery, please contact the shipping company directly.

Please be aware that delivery will take longer than usual. Thank you for your understanding.


January 7, 2025

About payment method

credit card
VISA/Mastercard/JCB/American Express can be used.
No payment fee is required for credit card payments.

Convenience store settlement
 Payment can be made from Lawson/FamilyMart/Ministop/Daily/Seicomart.
The settlement fee for convenience store settlement is uniformly 330 yen (tax included).
Please pay at any of the convenience stores selected on the payment method input screen within 3 days from the day after the order date.

QR payment
PayPay/Merpay/LINE PAY can be used.
No payment fee is required for QR payment.

atone next month payment (convenience store/account transfer)
It is a next month payment that anyone can use immediately. You can pay for this month's usage at a convenience store or by bank transfer in the following month.
For details, please see the official page of atone .

About product delivery

postage

Standard delivery: 950 yen
Nekoposu: 450 yen
Delivery to overseas: The amount varies depending on the country and region. Please check the payment page.