Notice of year-end and New Year holidays

Due to the New Year holidays, we will be closed from Saturday, December 28, 2024 to Sunday, January 5, 2025, and will not be able to ship products or respond to inquiries related to mail order sales.

■ Shipping Information
Orders for which payment has been confirmed by Sunday, December 22, 2024 will be shipped by Friday, December 27. Orders for which payment has been confirmed after Monday, December 23, 2024 will be shipped sequentially from Monday, January 6, 2025, so please allow longer than usual shipping times.
*If the item is a pre-order or the shipping date is already set, it will be shipped according to the instructions on the website.
*The date of payment is not the date of confirmation of payment. It takes several days from the date of payment to the date of confirmation of payment, so please make payment with plenty of time.

■Information about responding to inquiriesIf you contact us by email during the holiday period, we will respond to your inquiries in order starting from Monday, January 6, 2025, so it will take longer than usual. Also, depending on the status of your inquiry, it may take up to 7 business days (7 days excluding Saturdays, Sundays, and holidays) for us to reply, so please be aware of this in advance.

About payment method

credit card
VISA/Mastercard/JCB/American Express can be used.
No payment fee is required for credit card payments.

Convenience store settlement
Payment can be made from Lawson/FamilyMart/Ministop/Daily/Seicomart.
The settlement fee for convenience store settlement is uniformly 330 yen (tax included).
Please pay at any of the convenience stores selected on the payment method input screen within 3 days from the day after the order date.

QR payment
PayPay/Merpay/LINE PAY can be used.
No payment fee is required for QR payment.

atone next month payment (convenience store/account transfer)
It is a next month payment that anyone can use immediately. You can pay for this month's usage at a convenience store or by bank transfer in the following month.
For details, please see the official page of atone .

About product delivery

postage

Standard delivery: 950 yen
Nekoposu: 450 yen
Delivery to overseas: The amount varies depending on the country and region. Please check the payment page.